2008-04-28
Your credit card information has not been accepted.
2008-04-28
You would like to have the game you purchased exchanged for a different one.
2008-04-28
You are asked to connect to the Internet although you are online, or a blank window appears during the activation process.
2008-04-28
Your Antivirus software/Firewall identifies our product as a virus/spyware.
2008-04-28
How many times can you redownload/reactivate/reinstall your game?
2008-04-28
Do you need to be online to play your game?
2008-04-28
The game stops working/asks for a CD after you installed a retail patch or update.
2008-04-28
The trial period has already expired although you haven’t played the game yet.
2008-04-28
You are asked to insert a CD during gameplay.
2008-04-28
How to run a Windows 95/98/Me game under Windows XP.
2008-04-28
Debugging Applications preventing your game from running.
2008-04-28
Do you have administrator rights on the machine where the game is installed?
2008-04-28
You are trying to run your game while a previous session is still running on your machine.
2008-04-28
The "Setup-dm" File saved on your desktop cannot be moved to the trash can folder.
2008-04-28
Windows doesn't recognize the publisher during the download/installation of your product.
2005-10-07
The instructions below will help you to troubleshoot many problems that occur during product use or gameplay.
2008-04-28
On which type of operating system or device can you run our products?
2008-04-28
You wish to receive a copy of the game you purchased on a CD.
2008-04-28
Where should you send your requests concerning gameplay issues?
2008-04-28
The instructions below will help you install and activate your product.
2008-04-28
Many software products using Macrovision’s ActiveMARK software are compatible with the Windows Vista operating system.
2005-10-07
Many products will contain a manual, user guide, or readme file in the product folder.
2005-10-07
ActiveMARK uses Internet Explorer for its connectivity. Some security settings can interfere with the product download and activation.
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